Shipping Charges & Cancellation Policy

  • Prices listed on the website include door-to-door delivery charges by courier or postal service. Which particular service is used for a particular order is at the sole discretion of the website owner.
  • For bulk orders of more than 40Kgs we obtain special courier rates with the saving being passed on to the purchaser.
  • Bulk order of over 40Kgs need not be placed online. These would require that a mail be sent to or by filling in the relevant information on the online form for bulk purchases.  On receipt of the information, the owner would to revert to purchaser with final pricing for the order.  Following which order may be placed and payment initiated by purchaser
  • Please note that we do not accept cancellations once the orders have been dispatched.

Delivery Partners

We work with various courier service providers and EMS (India Post) to deliver our teas worldwide. Courier service takes up to 5-7 working days for delivery while EMS may take up to 10-14 working days for delivery